By using any of v2037's services, you are considered to have accepted these Terms & Conditions. Please read them carefully before signing up for the first time.
1
General Information
V2037 (referred to herein as "we", "the platform", or "the site") is an online gaming and Sports Betting platform operating for users in Bangladesh and other approved regions. By using v2037's website, mobile app, or any other digital services, you agree to be bound by these Terms & Conditions.
These terms are available in both English and Bengali. In the event of any dispute, the Bengali version shall be considered final. v2037 reserves the right to update these terms at any time — any changes will be notified on the site.
Please Note: v2037 is a platform built purely for entertainment. Gaming should never be considered a source of income.
2
Account Registration
To open an account on v2037, you must meet the following requirements:
- You must be 18 years of age or older.
- You must register with accurate and complete information — providing false details is strictly prohibited.
- Each person may only hold one account. If multiple accounts are found under the same individual, all accounts will be closed.
- You are responsible for keeping your account password confidential. Sharing your account with others is strictly prohibited.
- The mobile number and email address used to create your account must remain active.
What You Need to Register
| Information |
Description |
Required |
| Full Name |
As per National ID |
Yes |
| Mobile Number |
Active Bangladeshi Number |
Yes |
| Email |
An active email address |
Yes |
| Date of Birth |
For Age Verification |
Yes |
| Referral Code |
If You Were Referred by Someone |
No |
3
KYC Verification
KYC (Know Your Customer) verification is mandatory on v2037 to maintain a secure environment and prevent financial fraud. Every user must verify their identity before making a withdrawal.
Documents Required for KYC
- National ID Card (NID) — Clear photos of both the front and back
- Selfie — A selfie holding your NID
- Proof of Payment Method — Your bKash/Nagad/Rocket number must match the name on your account
KYC verification is typically completed within 24 hours of submission. If any information is unclear or incomplete, our team will notify you. Withdrawals may be held until KYC verification is approved.
Important: Your KYC information is completely confidential. No one outside our security team has access to it. This information is never sold or transferred to any third party.
4
Deposits & Withdrawals
Deposit
You can deposit on v2037 using bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳500. Deposits are generally credited instantly, though bank transfers may take up to 2 hours.
Withdrawal
KYC verification must be completed before making a withdrawal. The minimum withdrawal amount is ৳500. Funds are delivered to bKash, Nagad, and Rocket within 5 minutes. Bank transfers may take up to 24 hours.
- Once a withdrawal request has been submitted, it cannot be cancelled.
- Withdrawals must be made through the same method used for the original deposit.
- If fraud is suspected, v2037 reserves the right to temporarily suspend withdrawals.
- If a bonus is active, withdrawals will not be permitted until the wagering requirements have been met.
Depositing or withdrawing using another person's payment account may result in permanent account closure and forfeiture of your balance.
5
Bonuses & Promotions
V2037 offers a variety of bonuses and promotions. Each bonus comes with its own terms — make sure to read them carefully before claiming.
General Bonus Terms
- Wagering Requirement: To withdraw a bonus, you must meet a minimum wagering requirement — typically 15x to 30x the bonus amount.
- Validity: Bonuses are typically valid for 7 to 30 days. Any unused bonus will expire at the end of this period.
- Game Rules: Some bonuses can only be used on specific games.
- Simultaneous Use: Multiple bonuses cannot be active simultaneously unless otherwise specified.
Bonus Abuse
Attempting to circumvent bonus terms, claiming bonuses through multiple accounts, or exploiting bonuses through any other fraudulent means is strictly prohibited. If such activity is detected, the account will be suspended and the balance forfeited.
Tips: Before claiming any bonus, read the promotion page carefully. For any questions about promotions, contact us via live chat.
6
Gaming Rules
To maintain a fair and transparent gaming environment on v2037, the following gaming rules are mandatory:
- Each game has its own rules. Make sure to read them before you start playing.
- Game decisions are final — no outcome will be changed except in the case of a technical fault.
- If your internet connection drops mid-game, the outcome will be determined based on the data saved on our servers.
- Winnings resulting from a software error or bug will not be considered valid.
- All game outcomes on v2037 are determined using independently verified RNG (Random Number Generator) technology.
Additional rules apply for Sports Betting. Visit the Sports Betting page for full details.
7
Prohibited Activities
The following activities are strictly prohibited on v2037:
- Creating multiple accounts or using someone else's account
- Bonus abuse or attempting to circumvent bonus terms
- Using bots, software, or any automated method to influence game outcomes
- Using the platform for money laundering or any other illegal financial activity
- Cheating or colluding against other users
- Creating an account under a false identity
- Attempting to compromise the platform's security systems
If prohibited activity is detected, v2037 may close the account without notice and forfeit the entire balance. In serious cases, legal action may also be taken.
8
Account Closure
Closed by User
You can close your account at any time. Please withdraw your balance before doing so. To reactivate a closed account, contact our support team.
Closed by v2037
V2037 may suspend or close any account for the following reasons:
- Breach of Terms & Conditions
- Registration with false information
- KYC Verification Failure
- Suspicious Financial Transactions
- Accounts inactive for an extended period (12 months or more)
Self-Exclusion
As part of responsible gaming, you can temporarily or permanently close your account at any time. Opening a new account during a self-exclusion period will not be permitted.
9
Limitation of Liability
V2037 is not liable for the following:
- Financial losses resulting from your gaming decisions
- Game Disruption Due to Loss of Internet Connection
- Technical Fault by Third-Party Game Provider
- Issues with Your Device or Software
- Service Temporarily Unavailable Due to Unforeseen Circumstances
V2037 always strives to resolve issues as quickly as possible. However, we cannot guarantee completely uninterrupted service at all times.
10
Privacy
V2037 is fully committed to protecting your personal information. Under our Privacy Policy:
- Your personal information is never sold to third parties.
- Only the minimum necessary information is collected to provide the required services.
- All data is secured with 256-bit SSL encryption.
- We may be required to share information with government authorities to comply with legal obligations.
For more details, visit our Privacy Policy View the page.
11
Responsible Gaming
Responsible gaming is always a top priority at v2037. Gaming is a form of entertainment — and to make sure it stays that way, we have put a number of measures in place:
- Deposit Limit: Set your own daily or weekly maximum deposit limit.
- Betting Limit: Set a maximum amount for each individual bet.
- Session Limit: Set a limit on how long you play in a single session.
- Cooling-Off: Take a break from gaming for a set period of time.
- Self-Exclusion: If needed, you can temporarily or permanently close your account.
If you feel that gaming is having a negative impact on your life, contact our support team immediately or Responsible Gaming View page.
Please Note: Gaming should be fun, not stressful. Never chase your losses by placing bigger bets.
12
Changes to Terms
V2037 reserves the right to modify these Terms & Conditions, in part or in full, at any time. When terms are updated:
- A notice will be posted on the site's main page.
- Notifications may be sent to your registered email address.
- Updated terms take effect from the date the changes are made.
- Continued use of the site after any changes takes effect constitutes acceptance of the updated terms.
We recommend visiting this page regularly. If you object to any changes, you always have the option to close your account.
13
Contact
If you have any questions or concerns regarding the Terms & Conditions, please contact us:
- Email: support@v2037.net
- Live Chat: Click the chat icon on the right side of the site (available 24/7)
- Support Hours: 7 days a week, 24 hours a day
Our support team typically responds within 1 hour. For more complex issues, it may take up to 24 hours.